This weekend The Netherlands (and many other countries too, but for the purpose of example I'll stick to NL) experienced something that happens only every few years. We had up to 25 centimeters of snow, which is unusual for us, so it disrupts life significantly. On sunday, buses and trains were canceled, destinations became unreachable, and at Schiphol airport alone, over 700 people had to spent the night because it was impossible to get anywhere.

Snow continued to fall Sunday evening, so this morning most news outlets expected chaos in traffic. The Ibuildings Netherlands offices already advised all its staff to work from home on Monday, but not every company is able to tackle it that way, so the number one question for many people this morning was: "Will I be able to get to work?". The answer to the question should be simple: either trains and buses ride normally, they have delays, or they don't ride at all. Still, many of the Dutch public transport companies struggled to get that information across. Read on for an overview and an analysis, using the public transport companies of the Dutch major cities as an example of how important it is to do 'peak management'.